PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY
An item may be returned with for credit to the credit card within five(5) business days of the original purchase,  minus any freight charges outbound or inbound, in the original packaging, and unused.  Please call customer service at 800-582-3325, in advance to obtain an RMA number (Return Merchandise Authorization) within 5 days of purchase date.” A minimum 25% restocking and handling charge will be assessed upon receipt of the returned merchandise. “All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

SHIPPING POLICY / DELIVERY POLICY
Please be assured that your items will ship out within two days of purchase if the item is in stock. Special order items may take longer. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:

• Credit card authorization and verification must be received prior to processing.
• Federal Express and UPS deliveries occur Monday through Friday, excluding holidays
• If you require express or 2 day shipping, please call us at 800-582-3325 with instructions 

SHIPPING AND HANDLING COSTS
One (1) small item is a minimum  $18.50 UPS ground freight. Large items over 70 lbs. will be a $96.00 minimum charge on LTL Freight.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state  orders will be charged 8.375% sales tax or the Local tax rate will apply in the state of Oklahoma.

Freight Damage Responsibility: Very Important! Please read. Unfortunately, freight damage does occasionally happen. Please understand that it is the responsibility of the consignee (customer) to check for freight damage when the item arrives at your address. When the item leaves our facility or a factory, it will become your property when it is received and signed for at your location. If you see freight damage, please refuse the item. If you accept the item from the freight carrier and do not note freight damage on the receiving document that you sign, we cannot help you get the item replaced or get funds from the carrier to cover the damage cost. Please be alert and help us to help you protect this shipment from a potential loss due to freight damage.